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Tips for Parents – A guide to navigate children’s health issues – Texas Children’s Hospital

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PARENTS CONNECTION
Parent Advice Line

Where do you turn when you've got a question about your child and it's late at night or you're too embarrassed to ask? Start with Texas Children's Parent Advice Line.

The Advice Line is a free information line that provides medical advice 24 hours a day on a wide variety of topics, including childhood illness and injuries, general wellness and behavior problems. The Parent Advice Line is not an emergency line and is not meant to be a substitute for proper medical care.

The most frequently requested topics so far during 2003 have been:
Sexual play: What's normal?
Sinus congestion
Vomiting: Bottle feeding
Toddler sleeping with parent

To get advice, simply call 832-824-1777and enter the four-digit number listed on the topic list. Topic lists are available in English and in Spanish.

Texas Children's Parent Advice Line 
832-824-1777

How to use the advice line
Healthy child topics
Sick child topics

PDF format to post on the refrigerator 
English
Spanish

How to use the Parent Advice Line

The Parent Advice Line is easy to operate.

Call 832-824-1777. A message will prompt you to enter the appropriate code numbers for information you would like to access. Topic codes are listed by subject.

Enter the four-digit number and listen.

If you need help at any time, enter #1010 for instructions.

Basic Commands

Back up - To back up to the beginning of the message you are listening to, press 2 (or B for "back up") twice. To back up a little bit, hit 2 once.

Go - To hear another message at any time, press 4 or G for "go." You may access up to five topics during one call.

End - To end your call, press the pound key. (#)