The highest level of staff expertise is present on every transport.

• Registered nurses (RN), with critical care registered nurse (CCRN) certification
• Registered pediatric respiratory therapists (RRT)
• Neonatal nurse practitioners (NNP)

If needed, a neonatologist or a pediatric critical care physician accompany transports. 

Our up-to-date fleet of safe, certified vehicles adheres to strict standards.

• Three ground ambulances
• One fixed-wing air ambulance

Kangaroo Crew is the only pediatric intensive care transport service that brings newborn babies to Texas Children's Hospital, one of the top pediatric hospitals in the nation.

• Multidisciplinary care at the nation's largest children's hospital
• Texas Children's Heart Center
• Texas Children's Newborn Center, which includes our Level 3 nursery
• Excellent care in nearly every pediatric subspecialty

The referring physician is part of the treatment team.
Texas Children's Hospital staff takes seriously the commitment to make referring physicians part of the treatment team.

Family-centered care is a part of everything we do.
At Texas Children's we believe that each patient’s family is a key part of the care team. Parents are involved in their child’s treatment from the beginning.

Because we know it can be difficult when your child is hospitalized, we offer the following services to support families:

• Lactation Program and Mother's Own Milk Bank
• Ronald McDonald House on site
• Family Vision, which allows real-time video observation of your child and interaction with his or her healthcare team, is available in select referring hospitals.

Julia was born premature at only 25 weeks when the Kangaroo Crew brought her to Texas Children's neonatal intensive care unit